Masarrat53 team will contact you shortly through WhatsApp, Call or Email and answer your queries. Once you are satisfied, you can pay us the order amount through UPI. After payment confirmation, we will process your order for shipping.
Frequently Asked Questions
I have selected Pay Later option at checkout, what should I do next ?
Do You Ship Internationally?
Yes we ship internationally also. But international orders are not accepted on the website. However, you can select any random Indian Address at checkout and select the Pay Later option. Kindly share the screenshot of the order confirmation page on WhatsApp to +91-9950191186. We will communicate with you and convey the additional delivery charges for your location.
How Long will it take to receive my order?
We process orders within 1-2 days and you can expect to receive your order within 4-7 days depending on your shipping address.
Can I change my order after I have placed it?
Please contact us immediately on WhatsApp +91-9950191186 and we will try to accomodate your request. However, no change request will be accepted once an order is shipped.
Do you accept Returns for products?
If you have received a product which is different from the one you ordered, or the product is damaged or defective. We will bear the return cost and refund you the complete amount once the product is returned.
Do you offer gift wrapping?
Yes we do. Please select Pay Later option at checkout and convey us your gift wrapping requirement when our team contacts you.
Can I cancel my order?
Please contact us immediately on WhatsApp +91-9950191186 and we will try to accomodate your request. However, no cancellation request will be accepted once an order is shipped. If you had pre paid for the order we will refund your amount within 3 working days.
Do you offer wholesale pricing?
Yes we do for bulk orders. Please contact us on +91-9950191186 or through email on support@masarrat53.com
I am a seller and want to offer my products through Masarrat53 ?
Please WhatsApp us on +91-9950191186 and we will have a discussion with you.